Our business
VERTONE is a strategy and management consulting firm dedicated to assisting customers with their development projects:
- Acquiring (establishing a customer portfolio) ever faster maturing markets
- Developing customer value (loyalty, brand commitment and retention)
- Products and offers development, usage development
- Customer relationship management, enriching the customer experience
- Innovation, new technologies, setting-up of partnerships
Our business is to gather and implement all elements to ensure your successful development:
- Understanding the needs and expectations of consumers (customers or prospects)
- Strategic analysis and realistic economic modelling
- Relevant recommendations, based on an in-depth knowledge of marketing practices, offers and operational process
- Project Management: define the adequate organisation and day-to-day management
- Change Management: anticipate impacts on people and organisation and conduct the process
- Ability to experiment before hand and measure efficiency afterward
